Frequently asked questions
How do I choose my size?
Measure the circumference of your head with a tape measure at the eyebrow line and check our size guide on the product page.
Will the hat be comfortable?
We offer a 14-Day Comfort Guarantee: try it for 14 day if it’s not comfortable, we’ll refund 100%.
How should I wash/care for it?
Cotton beanie/cap: hand wash or delicate cycle; reshape and dry in the shade. Polyester beret: gentle wash; dry flat in shape. Panama/straw: avoid soaking; clean with a damp cloth.
Can I return or exchange it if it doesn't fit?
Yes, returns accepted within 14 days. Contact support for return instructions; we provide a full refund or exchange per our policy.
How long is delivery in the UK?
We ship with tracking. Estimated times appear at checkout; typically 3–7 working days for UK deliveries.